In the apartment industry, Maintenance Technicians are the apartment community’s front line for completion of repairs on the interior and exterior of apartment and condominium communities. A general overview of the job duties and areas of knowledge needed to be a qualified Maintenance Technician are listed below. Each community will have specific needs and requirements that may include some, all, or additional skills than those listed below. Certifications and licenses may be required for certain levels of repair, installation, and replacement.
• Plumbing repairs/replacement/installation of toilets, sinks, garbage disposals, faucets, hot water heaters, boilers, and pipes
• Appliance repair/replacement/installation of stoves, dishwashers, refrigerators, ice makers, trash compactors, washers/dryers
• HVAC (heating and air conditioning systems)
• Electrical repair/replacement/installation of plugs, switches, breakers, fuses, light fixtures, bulb replacement, garage door openers, alarm systems, access gate system
• Painting (touch up to full paint) of interior units, common areas, and curbs
• Drywall | Sheetrock repair/replacement/installation
• Carpet shampoo and repairs
• Vinyl and Time repair/replacement/installation
• Ceramic tile repair/replacement/installation
• Grounds keeping | Housekeeping to help maintain all areas of the community
• Pool cleaning, maintenance, chemical balance and repairs
• Maintaining parts inventory; ordering supplies
• Completing preventative maintenance on a scheduled basis to maintain and extend the function of all property equipment (appliances, HVAC, water heater, boilers, elevators, pumps, generators, pools and spas, smoke detectors, fire and alarm systems, plumbing, electrical, gates, controlled access areas, and other mechanical systems)
Maintenance Technicians are also responsible for providing professional customer service, have time management skills, and good written and verbal communication to interact with customers and staff members. Some apartment communities require a certain level of computer and/or mobile device knowledge and the ability to use property management software to track work orders, maintain the status of vacant units, to communicate with other company employees, and to order supplies.