Leasing Agent

Essential Duties & Responsibilities:
The overall objective of the Leasing Consultant position is to maintain a high physical occupancy by focusing their efforts on the attraction and retention of qualified residents to his or her community. Responsible for leasing, marketing and maintaining positive resident relations. Reports to the Property Manager.

Major Functions of the Job:
• General office duties
• Assist in lease transactions by typing leases, gathering applicant history and credit approvals
• Provide general clerical assistance to the community office (i.e., answer telephone, writing work orders, typing and filing)

Community Leasing:
• Greet prospects and determine needs and wants
• Complete guest card
• Tour property by showing model or ready vacant apartments
• Highlight amenities (i.e., pool, clubhouse and fitness center) and close the sale
• Have prospect complete all application paperwork and secure deposit and application fee
• Update Weekly Activity Status Report
• Obtain required information to process applications for approval (i.e., credit check, rental history and employment verification)
• Once approved by Property Manager, type lease and applicable addendums
• Insure apartment is ready for move-in on agreed date
• Follow up on prospects unable to close (i.e., phone calls, thank you notes and e-mails) attempt to close sale again
• If not viable prospect for our community, work to send the prospect to a sister property to meet their needs without losing them to a competitor
• Secure new resident signature(s) on appropriate paperwork prior to move-in
• Review and orient new residents to the community‚Äôs specific rules, regulations and policies
• Monitor renewals
• Distribute and follow-up on renewals on a daily basis until finalized
• Write and distribute resident notices as needed

Resident Relations:
• Residents may call or visit in person and will require the Leasing Consultant to listen respectfully to their requests, complaints and comments
• Respond accordingly to rectify the situation after discussing with the Property Manager when required
• Ensure consistency with residents on all matters
• Enforce community policies

Community Marketing:
• Update all web-sites with current availability and pricing
• Place multiple daily ads on Craigslist.com, Facebook and other online advertising mediums
• Distribute resident flyers promoting Resident Referral Fees & various community events or promotions
• Assist in placing, removing and updating all banners, balloons, bandit signs and flags around the property and other locations where outward marketing is performed
• Distribute newsletters, flyers and pamphlets
• Shop competitors monthly
• Keep updated market surveys
• Suggest specials and/or pricing modifications based on market surveys to stay competitive

Other Aspects of the Job:
Leasing Consultant may be required to assist in special projects or activities. This job description is not an all inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt or possession of this job description does not constitute a contract of employment. Attendance is an essential job function.

Education & Mandatory Skills:
• High School Diploma or equivalent required; some college preferred
• Proficient computer skills
• Experience using Microsoft Office applications including Word, Excel, Powerpoint and Outlook
• PMS experience is a plus
• Copy machine
• Fax and scanner
• Basic knowledge of Fair Housing laws

Experience & Industry Knowledge:
Position requires a minimum one year experience in customer service related industry.

Typical Physical Demands:
Job requires mobility to climb stairs to tour, show and inspect apartments on a daily basis. Will use repetitive motion of hands and wrist while using a computer on a daily basis. Normal range of vision is required to complete applications, leases, and general paperwork. Normal range of hearing and speech required to communicate with residents, vendors, supervisors and co-workers on the telephone or in person on a regular basis.

Typical Mental Demands:
Must be able to read and write English at a high school level to complete paperwork, prepare reports and interpret instructions. Must have mathematical skills at high school level to calculate pro-rated rents, late fees and deposits. Must be able to apply common sense understanding on a continual basis to determine actions, priorities and prepare computer reports. Decisions are based on standard operating procedures with few deviations. Will have regular contact with all levels of internal and external customers and therefore must possess excellent interpersonal and communication skills. This position must be able to handle stressful, urgent, novel and adverse work situations on a daily basis. Emotional stability and personal maturity are important attributes in this position.

Environmental Working Conditions:
This position will work in a typical office setting with daily exposure to outdoor environment including heat, cold, damp, rain and snow when touring the community. This position will be often called upon to work long hours and odd schedules which will include weekends. Position requires dependable transportation and means of contact at all times.

This position will work in an office setting with regular exposure to outdoor environment including heat, cold, damp, rain and snow when touring communities. You will be periodically called upon to work long hours, odd and service calls after hours. Position requires periodic travel by automobile to handle work-related activities including daily bank deposit runs.

Required Experience:
• Administrative Assistant / Leasing Agent: 1 year

AAA Apartment Staffing is seeking qualified candidates in:
(including surrounding areas)

Abilene, Texas
Addison, Texas
Alamo, Texas
Aldine, Texas
Alice, Texas
Allen, Texas
Alton, Texas
Alvin, Texas
Amarillo, Texas
Angleton, Texas
Arlington, Texas
Atascocita, Texas
Austin, Texas
Balch Springs, Texas
Bay City, Texas
Baytown, Texas
Beaumont, Texas
Bedford, Texas
Bellaire, Texas
Belton, Texas
Benbrook, Texas
Big Spring, Texas
Brenham, Texas
Brownsville, Texas
Brownwood, Texas
Brushy Creek, Texas
Bryan, Texas
Buleson, Texas
Canyon Lake, Texas
Carrollton, Texas
Cedar Hill, Texas
Cedar Park, Texas
Channelview, Texas
Cibolo, Texas
Cinco Ranch, Texas
Cleburne, Texas
Cloverleaf, Texas
College Station, Texas
Colleyville, Texas
Conroe, Texas
Converse, Texas
Coppell, Texas
Copperas Cove, Texas
Corinth, Texas
Corpus Christi, Texas
Corsicana, Texas
Dallas, Texas
Deer Park, Texas
Del Rio, Texas
Denison, Texas
Denton, Texas
DeSoto, Texas
Dickinson, Texas
Donna, Texas
Duncanville, Texas
Eagle Pass, Texas
Edinburg, Texas
El Paso, Texas
Ennis, Texas
Euless, Texas
Farmers Branch, Texas
Flower Mound, Texas
Forney, Texas
Fort Hood, Texas
Fort Worth, Texas
Fresno, Texas
Friendswood, Texas
Frisco, Texas
Gainesville, Texas
Galveston, Texas
Garland, Texas
Georgetown, Texas
Grand Prairie, Texas
Grapevine, Texas
Greenville, Texas
Groves, Texas
Haltom City, Texas
Harker Heights, Texas
Harlingen, Texas
Hereford, Texas
Highland Village, Texas
Horizon City, Texas
Houston, Texas
Humble, Texas
Huntsville, Texas
Hurst, Texas
Hutto, Texas
Irving, Texas
Jollyville, Texas
Katy, Texas
Keller, Texas
Kerrville, Texas
Killeen, Texas
Kingsville, Texas
Kyle, Texas
Lake Jackson, Texas
La Marque, Texas
Lancaster, Texas
La Porte, Texas
Laredo, Texas
League City, Texas
Leander, Texas
Lewisville, Texas
Little Elm, Texas
Live Oak, Texas
Longview, Texas
Lubbock, Texas
Lufkin, Texas
Mansfield, Texas
Marshall, Texas
McAllen, Texas
McKinney, Texas
Mercedes, Texas
Mesquite, Texas
Midland, Texas
Midlothian, Texas
Mineral Wells, Texas
Mission, Texas
Mission Bend, Texas
Missouri City, Texas
Mount Pleasant, Texas
Murphy, Texas
Nacogdoches, Texas
Nederland, Texas
New Braunfels, Texas
New Territory, Texas
North Richland Hills, Texas
Odessa, Texas
Orange, Texas
Palestine, Texas
Pampa, Texas
Paris, Texas
Pasadena, Texas
Pearland, Texas
Pecan Grove, Texas
Pflugerville, Texas
Pharr, Texas
Plainview, Texas
Plano, Texas
Port Arthur, Texas
Portland, Texas
Richardson, Texas
Rockwall, Texas
Rosenberg, Texas
Round Rock, Texas
Rowlett, Texas
Sachse, Texas
Saginaw, Texas
San Angelo, Texas
San Antonio, Texas
San Benito, Texas
San Juan, Texas
San Marcos, Texas
Schertz, Texas
Seagoville, Texas
Seguin, Texas
Sherman, Texas
Socorro, Texas
South Houston, Texas
Southlake, Texas
Spring, Texas
Stafford, Texas
Stephenville, Texas
Sugar Land, Texas
Sulphur Springs, Texas
Taylor, Texas
Temple, Texas
Terrell, Texas
Texarkana, Texas
Texas City, Texas
The Colony, Texas
The Woodlands, Texas
Tyler, Texas
Universal City, Texas
University Park, Texas
Uvalde, Texas
Victoria, Texas
Waco, Texas
Watauga, Texas
Waxahachie, Texas
Weatherford, Texas
Weslaco, Texas
West Odessa, Texas
West University Place, Texas
White Settlement, Texas
Wichita Falls, Texas
Wylie, Texas