Leasing Agent

Essential Duties & Responsibilities:
The overall objective of the Leasing Consultant position is to maintain a high physical occupancy by focusing their efforts on the attraction and retention of qualified residents to his or her community. Responsible for leasing, marketing and maintaining positive resident relations. Reports to the Property Manager.

Major Functions of the Job:
• General office duties
• Assist in lease transactions by typing leases, gathering applicant history and credit approvals
• Provide general clerical assistance to the community office (i.e., answer telephone, writing work orders, typing and filing)

Community Leasing:
• Greet prospects and determine needs and wants
• Complete guest card
• Tour property by showing model or ready vacant apartments
• Highlight amenities (i.e., pool, clubhouse and fitness center) and close the sale
• Have prospect complete all application paperwork and secure deposit and application fee
• Update Weekly Activity Status Report
• Obtain required information to process applications for approval (i.e., credit check, rental history and employment verification)
• Once approved by Property Manager, type lease and applicable addendums
• Insure apartment is ready for move-in on agreed date
• Follow up on prospects unable to close (i.e., phone calls, thank you notes and e-mails) attempt to close sale again
• If not viable prospect for our community, work to send the prospect to a sister property to meet their needs without losing them to a competitor
• Secure new resident signature(s) on appropriate paperwork prior to move-in
• Review and orient new residents to the community‚Äôs specific rules, regulations and policies
• Monitor renewals
• Distribute and follow-up on renewals on a daily basis until finalized
• Write and distribute resident notices as needed

Resident Relations:
• Residents may call or visit in person and will require the Leasing Consultant to listen respectfully to their requests, complaints and comments
• Respond accordingly to rectify the situation after discussing with the Property Manager when required
• Ensure consistency with residents on all matters
• Enforce community policies

Community Marketing:
• Update all web-sites with current availability and pricing
• Place multiple daily ads on Craigslist.com, Facebook and other online advertising mediums
• Distribute resident flyers promoting Resident Referral Fees & various community events or promotions
• Assist in placing, removing and updating all banners, balloons, bandit signs and flags around the property and other locations where outward marketing is performed
• Distribute newsletters, flyers and pamphlets
• Shop competitors monthly
• Keep updated market surveys
• Suggest specials and/or pricing modifications based on market surveys to stay competitive

Other Aspects of the Job:
Leasing Consultant may be required to assist in special projects or activities. This job description is not an all inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt or possession of this job description does not constitute a contract of employment. Attendance is an essential job function.

Education & Mandatory Skills:
• High School Diploma or equivalent required; some college preferred
• Proficient computer skills
• Experience using Microsoft Office applications including Word, Excel, Powerpoint and Outlook
• PMS experience is a plus
• Copy machine
• Fax and scanner
• Basic knowledge of Fair Housing laws

Experience & Industry Knowledge:
Position requires a minimum one year experience in customer service related industry.

Typical Physical Demands:
Job requires mobility to climb stairs to tour, show and inspect apartments on a daily basis. Will use repetitive motion of hands and wrist while using a computer on a daily basis. Normal range of vision is required to complete applications, leases, and general paperwork. Normal range of hearing and speech required to communicate with residents, vendors, supervisors and co-workers on the telephone or in person on a regular basis.

Typical Mental Demands:
Must be able to read and write English at a high school level to complete paperwork, prepare reports and interpret instructions. Must have mathematical skills at high school level to calculate pro-rated rents, late fees and deposits. Must be able to apply common sense understanding on a continual basis to determine actions, priorities and prepare computer reports. Decisions are based on standard operating procedures with few deviations. Will have regular contact with all levels of internal and external customers and therefore must possess excellent interpersonal and communication skills. This position must be able to handle stressful, urgent, novel and adverse work situations on a daily basis. Emotional stability and personal maturity are important attributes in this position.

Environmental Working Conditions:
This position will work in a typical office setting with daily exposure to outdoor environment including heat, cold, damp, rain and snow when touring the community. This position will be often called upon to work long hours and odd schedules which will include weekends. Position requires dependable transportation and means of contact at all times.

This position will work in an office setting with regular exposure to outdoor environment including heat, cold, damp, rain and snow when touring communities. You will be periodically called upon to work long hours, odd and service calls after hours. Position requires periodic travel by automobile to handle work-related activities including daily bank deposit runs.

Required Experience:
• Administrative Assistant / Leasing Agent: 1 year

AAA Apartment Staffing is seeking qualified candidates in:
(including surrounding areas)

Alafaya, Florida
Altamonte Springs, Florida
Apopka, Florida
Aventura, Florida
Bayonet Point, Florida
Bellview, Florida
Bloomingdale, Florida
Boca Raton, Florida
Bonita Springs, Florida
Boynton Beach, Florida
Bradenton, Florida
Brandon, Florida
Brent, Florida
Buenaventura Lakes, Florida
Cape Coral, Florida
Carrollwood, Florida
Casselberry, Florida
Citrus Park, Florida
Clearwater, Florida
Clermont, Florida
Coconut Creek, Florida
Cooper City, Florida
Coral Gables, Florida
Coral Springs, Florida
Coral Terrace, Florida
Country Club, Florida
Crestview, Florida
Cutler Bay, Florida
Dania Beach, Florida
Davie, Florida
Daytona Beach, Florida
Deerfield Beach, Florida
DeLand, Florida
Delray Beach, Florida
Deltona, Florida
Doral, Florida
Dunedin, Florida
East Lake, Florida
East Lake-Orient Park, Florida
Edgewater, Florida
Egypt Lake-Leto, Florida
Ensley, Florida
Estero, Florida
Ferry Pass, Florida
Fleming Island, Florida
Fort Lauderdale, Florida
Fort Myers, Florida
Fort Pierce, Florida
Fort Walton Beach, Florida
Fountainebleau, Florida
Four Corners, Florida
Fruit Cove, Florida
Gainesville, Florida
Golden Gate, Florida
Golden Glades, Florida
Greenacres, Florida
Haines City, Florida
Hallandale Beach, Florida
Hialeah, Florida
Hialeah Gardens, Florida
Holiday, Florida
Hollywood, Florida
Homestead, Florida
Immokalee, Florida
Jacksonville, Florida
Jacksonville Beach, Florida
Jupiter, Florida
Kendale Lakes, Florida
Kendall, Florida
Kendall West, Florida
Keystone, Florida
Key West, Florida
Kissimmee, Florida
Lakeland, Florida
Lake Magdalene, Florida
Lakeside, Florida
Lake Worth, Florida
Land O’ Lakes, Florida
Largo, Florida
Lauderdale Lakes, Florida
Lauderhill, Florida
Leesburg, Florida
Lehigh Acres, Florida
Leisure City, Florida
Margate, Florida
Meadow Woods, Florida
Melbourne, Florida
Merritt Island, Florida
Miami, Florida
Miami Beach, Florida
Miami Gardens, Florida
Miami Lakes, Florida
Miramar, Florida
Naples, Florida
Navarre, Florida
New Smyrna Beach, Florida
Northdale, Florida
North Fort Myers, Florida
North Lauderdale, Florida
North Miami, Florida
North Miami Beach, Florida
North Port, Florida
Oakland Park, Florida
Oakleaf Plantation, Florida
Oak Ridge, Florida
Ocala, Florida
Ocoee, Florida
Orlando, Florida
Ormond Beach, Florida
Oviedo, Florida
Pace, Florida
Palm Bay, Florida
Palm Beach Gardens, Florida
Palm City, Florida
Palm Coast, Florida
Palmetto Bay, Florida
Palm Harbor, Florida
Palm River-Clair Mel, Florida
Palm Springs, Florida
Palm Valley, Florida
Panama City, Florida
Parkland, Florida
Pembroke Pines, Florida
Pensacola, Florida
Pine Hills, Florida
Pinellas Park, Florida
Plantation, Florida
Plant City, Florida
Poinciana, Florida
Pompano Beach, Florida
Port Charlotte, Florida
Port Orange, Florida
Port St. Lucie, Florida
Princeton, Florida
Richmond West, Florida
Riverview, Florida
Riviera Beach, Florida
Rockledge, Florida
Royal Palm Beach, Florida
Sanford, Florida
Sarasota, Florida
Sebastian, Florida
South Bradenton, Florida
South Miami Heights, Florida
Spring Hill, Florida
St. Cloud, Florida
St. Petersburg, Florida
Sunny Isles Beach, Florida
Sunrise, Florida
Sweetwater, Florida
Tallahassee, Florida
Tamarac, Florida
Tamiami, Florida
Tampa, Florida
Tarpon Springs, Florida
Temple Terrace, Florida
The Acreage, Florida
The Crossings, Florida
The Hammocks, Florida
The Villages, Florida
Titusville, Florida
Town ‘n’ Country, Florida
University, Florida
University Park, Florida
Valrico, Florida
Venice, Florida
Vero Beach South, Florida
Wekiva Springs, Florida
Wellington, Florida
Wesley Chapel, Florida
Westchase, Florida
Westchester, Florida
West Little River, Florida
West Melbourne, Florida
Weston, Florida
West Palm Beach, Florida
West Pensacola, Florida
Winter Garden, Florida
Winter Haven, Florida
Winter Springs, Florida
Wright, Florida