Job Title: Assistant Property Manager
Location: Erie, PA
Zip Code: 16504
Job Type: Temporary
Assistant Manager- Growing national Property Management Company is currently seeking an experienced Assistant Manager for a local apartment community with at least 1 year experience in the field.
Responsible for the efficient operation of the assigned community under the direction of the Community Manager. On a daily basis, the Assistant Community Manager performs the tasks associated with the operation of the property including managing the sales team, pricing, collections, resident services, and maintenance.Also responsible for overseeing all sales activities in assigned community from lead generation through close. This includes leading the sales team and ensuring the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications). Reports to: Community Manager, Supervises: Leasing Consultants.
Requirements for the position:
Leasing, sales, and/or customer service experience is required
Sales-minded individual with attention to detail
Able to meet/exceed sales objectives
Excellent follow-up skills via email and phone
Positive attitude, strong work ethic, reliable and self-motivated
College degree is preferred (not required)
National Apartment Leasing Professional (NALP) preferred
Microsoft Office Suite including Word, Excel, and Outlook
Community software (OneSite and Yieldstar preferred)
Must know and comprehend Fair Housing Laws
Must possess professional written and verbal communication skills
Must have the knowledge and ability to perform the following duties:
Demonstrate strong sales skills to both internal and external customers
Manage the sales process from start to finish to achieve sales goals
Find qualified leads through referrals, networking, company supported advertisement, and outreach marketing efforts
Ensure that all leads for the assigned community and sales staff via telephone, walk in traffic, internet leads, etc. are followed through until considered “lost”.
Monitor closing rations of sales team to ensure sales goals are being achieved
Participate in social media marketing to obtain traffic and assist with brand management.
Utilize tools and resources to assess the community’s market position in surrounding submarket to maintain the advantage above the competition.
Demonstrate strong sales and customer service skills to both internal and external customers
Monitor the accuracy of all leasing paperwork
Create and maintain excellent ongoing relationships with potential and current residents
Use customer service skills to take requests, complaints, comments, and resolve them quickly
About AAA Apartment Staffing
AAA Apartment Staffing is an employment agency servicing the apartment industry nationwide partnering with apartment communities and property management companies since 1998. We provide temporary, temporary-to-permanent, and permanent placement services with no recruitment fees.