Apartment Property Manager/ Community Manager
AAA APARTMENT STAFFING – Eugene, OR
Click Here to Apply Now! or email your resume to email@example.com, please refer to this job posting.
- Compensation is between $55K-$60K depending on experience.
Manage property for owners or property management firm by performing the following duties personally or through subordinates:
1. Maximize occupancy/collections/physical appearance/resident retention/compliance.
2. Establish and maintain pleasant atmosphere and relations with the residents of the community. Maintain visibility, professionalism, and rapport.
3. Responsible for all of the day-to-day operations of the property.
Become familiar with and knowledgeable of federal, state, and local laws and regulations as they relate to the management of the property and the needs of the residents.
Work with residents in establishing good communication and a resident retention programs. Resolve resident issues in a fair and timely fashion.
Read and follow the Community Manager Expectations.
Read and follow the procedures in the Operations Policy and Procedure Manual
Read and follow the procedures in the Employee Handbook. Make sure all staff members have access to the online handbook and understand it.
Read and follow the procedures in the Preventative Maintenance Manual.
Read and follow the procedures in the “Yardi Voyager Manual”.
Read and follow the procedures related to Compliance
2. Monetary Procedures:
Collect rent and all monies due on the first of the month. Maintain very tough collections procedures – knock on doors. Send the files for eviction in a timely manner.
Deposit the funds in the bank and enter the information into Yardi daily.
For any balances owed after move-outs, make sure the files go to your collection agency within 15 days of the resident move-out.
Charge the former resident all the appropriate charges and enter into Yardi.
Keep Yardi updated daily to ensure accuracy.
Follow Purchase Order and purchasing procedures.
Oversee and adhere to all appropriate company accounting directives.
Work within the established budget and notify the Regional/Area Manager of any possible variations immediately.
3. Office Procedures:
Make sure the data for the Monday Availability Report (MAR) is entered daily and is accurate prior to report submission each Monday morning.
Review work order response time. Follow up with residents to see if the work orders were done to their satisfaction.
Check important audit issues daily – key boxes, staff appearance, job postings, etc.
Handle all details of move-in and move-outs, giving special attention to apartment inspection checklists.
Review Move Out charges to maximize charge-backs and compare this to the “Move-Out” checklist.
Approve new resident files in accordance with screening results.
Complete all paperwork for the property’s designated housing programs (Section 8, Vouchers, Section 236, Section 42, Bonds, 4D, etc.) in a timely and accurate manner.
Report accidents and emergency situations that develop immediately, and prepare proper reports.
Address and correct of all internal and external audit findings in the designated time frames.
Maintain and/or document all community records, files and reports, in the company’s shared database.
4. Marketing/Leasing Procedures:
Market and lease (rent) apartments and maintain a waiting list.
Review and sign all lease agreements.
Keep in close contact with the appropriate Marketing Analyst.
Respond to internet leads several times per day – no exceptions.
Review weekly traffic reports, closing ratios by employee, and outstanding renewal opportunities.
Review guest card follow-up procedures.
5. Staffing Procedures:
The Manager must maintain daily operations and may be expected to fulfill duties of any open position which may include: caretaking, housekeeping, grounds keeping, and light maintenance duties to ensure physical curb appeal and cleanliness of the community.
Act as a liaison between corporate staff and on-site management and/or maintenance personnel.
Meet with your staff daily to go over all relevant business, including discussion of occupancy goals, renewals and projections.
Conduct new hire orientation with new employees and turn in fully complete new hire paperwork on time.
Prepare training schedules for new employees or employees moving into a new position. Make sure the staff is properly trained and has attended all the intranet courses that are available to them.
Prepare and conduct performance reviews on new hires – 30, 60, 90 days (90 day review must be submitted to HR), semi-annual and annual performance reviews for all staff members. Make recommendations for salary increases and/or advancement.
Hire and terminate employees in accordance with company policy/procedure, Federal and State laws and under the direction of the Regional/Area Manager and Human Resources, maintaining employee records for attendance, vacation, employee counseling, etc.
Make sure the staff is professional in their dealings with our clients and vendors.
Conduct monthly safety meetings with all staff.
6. Physical Responsibilities:
Ensure all maintenance requests are handled promptly, efficiently and in accordance with the companies policies and procedures.
Continually inspect the property and improvements, recording deficiencies and taking the necessary action within approved budgetary allocations.
Maintain the property in a very clean and presentable condition at all times. Which is achieved by:
o Walk all the vacant units weekly and approve the make readies – you are responsible for their readiness.
o Walk the grounds every other day.
o Walk the interior common areas every other day.
Supervise all outside contractors or vendors working on the property to ensure quality workmanship and that work is completed as outlined by the contract(s).
Perform and/or direct any and all other authorized management/maintenance functions necessary to ensure the proper and effective operation of the community and fulfill other duties as assigned by the Regional/Area Manager.
7. Purchase Orders: Must obtain approvals and a purchase order number prior to
purchasing goods and/or services.
8. Timely and regular attendance.
9. Maintain professional appearance and attitude.
10. Other duties as assigned.
11. You may be offered an opportunity through senior management to be a Floating Community Manager, where you provide support to multiple locations based on property needs.
10. Assisting other properties may require travel and weekend or evening hours
About AAA APARTMENT STAFFING
AAA Apartment Staffing is an employment agency for permanent and temporary jobs, apartment industry staffing management and outside maintenance.
We offer permanent and temporary apartment property placement services with no recruitment fees.
AAA Apartment Staffing now offers nationwide staffing for Area Supervisors, apartment managers, assistant managers, leasing consultants, bookkeepers, maintenance personnel, EPA & ticket runners, porters, housekeepers, make ready, punch-out, and painters.
Since 1998 AAA Apartment Staffing has partnered with properties and property management companies to fill temporary, temp to hire and permanent placement services.
We also provide a variety of services including payrolling and on-site shopping services.
Contact us today to discuss how we can help meet your staffing needs.